Job Details - Customer Solutions Specialist

Customer Solutions Specialist

Apply now Job no: 494954
Work type: Full time
Location: Melbourne
Categories: Contact Centre Operations

Customer Service Megastars!

  • Fun and fast paced environment
  • Box Hill location, walking distance from the train station
  • Start date: Monday 28th August 2017

Imagine working in an environment where the culture is built on Open Book Management principles and being empowered to think and act as business owners.

Imagine a workplace that shares its financial information with every employee and being celebrated for who you are and having the opportunity to participate in a monthly incentive scheme by achieving your work goals.

We are an award winning global contact centre business operating from centres based in Australia, the Philippines and the USA, and we are now seeking awesome customer service professionals to join our business who are aligned to our mission.. 'Passionate about People….Passionate about Customers'.

Our Box Hill office has partnered with a large and exciting blue chip service team, and entrusted us with their most valuable possessions - their customers. In our safe hands, we provide exceptional customer experiences handling general enquiries and complaints.

You must be able to:

  • Work any 5 days in 7 days, available Monday to Sunday -  8am to 7pm on a rotational roster
  • Be deeply engaged and actively listen whilst using multiple computer operating systems including Microsoft applications
  • Be passionate about delivery exceptional customer experiences
  • Have a high level of resilience and patience
  • Comfortably work in a fast-paced environment with set targets and timeframes
  • Satisfactorily pass a national police check

What we can offer you:

  • Comprehensive paid in-house training
  • A diverse and supportive working environment
  • A culture built on fun, respect, integrity, innovation and transparency
  • Future Focus – career progression
  • Incentives paid monthly

Recruitment is now commencing for this opportunity and applicants are encouraged to apply as soon as possible as these opportunities will fill fast!

If this opportunity is your calling, then what are you waiting for? Challenge the status quo and apply today!

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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