Job Details - Customer Service Representative

Customer Service Representative

Apply now Job no: 494997
Work type: Full time
Location: Melbourne
Categories: Contact Centre Operations

Call Centre Representative - Box Hill
Full Time hours available
Start Date: 13th November 2017

Imagine working in an environment where the culture is built on Open Book Management principles.
Imagine a workplace that shares its financial information with every employee.
Imagine being celebrated for who you are and rewarded for achieving your goals a work.

About the role:

As one of our Call Centre Representatives you will be responsible for speaking on behalf of some of Australia's biggest brands. The role is based in our call centre in Box Hill in a rapidly-growing team. Your role will be fast-paced and dynamic, with the potential to receive monthly rewards for achieving targets.

To be successful in this role, you will have the ability to:

  • build a relationship with customers over the phone
  • work in a fast-paced environment with set targets and timeframes
  • actively listen while also performing other tasks
  • competently use a computer
  • demonstrate outstanding customer service skills
  • complaints handling

What we can offer you:

  • comprehensive paid training
  • a diverse and supportive working environment – everyone is welcome here, and our differences make us stronger
  • opportunity for further development and career growth
  • a culture built on fun, respect, integrity, innovation and transparency
  • incentives paid monthly for performing to expectations

Stellar is an equal employment opportunity employer and we value diversity and inclusion in the workplace. We encourage applications from people of all ages and genders, people who identify as Aboriginal and Torres Strait Islander and groups who are culturally and linguistically diverse.

A National Police Clearance is required as part of the Stellar recruitment process. You must also be eligible to work in Australia.

About us:
We are an award-winning global contact centre business operating from centres based in Australia and the Philippines. We partner with some of Australia's most loved brands, as well as government, healthcare and travel industries.

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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