Call Centre Representative - My Aged Care
Job no: 495032
Work type: Full time, Part time
Categories: Contact Centre Operations
Call Centre Representative - Wollongong
Full Time 38 hours and Part Time 30 hours per week available
Start Date 15th January 2018
Imagine working in an environment where the culture is built on Open Book Management principles.
Imagine a workplace that shares its financial information with every employee.
Imagine being celebrated for who you are and rewarded for achieving your goals work.
About the role:
We are currently recruiting for My Aged Care which is an inbound call service that makes it easier for older people, their families and carers to access information on ageing and aged care. People can have their needs assessed and be supported to locate and access services available to them.
As one of our Call Centre Representatives you will be responsible for speaking on behalf of some of Australia's biggest brands. The role is based in our call centre in Wollongong in a rapidly-growing team. Your role will be fast-paced and dynamic, with the potential to receive monthly rewards for achieving targets.
To be successful in this role, you will have the ability to:
- a relationship with customers over the phone
- in a fast-paced environment with set targets and timeframes
- listen while also performing other tasks
- use a computer
- outstanding customer service skills
- on a rotational roster Monday – Saturday
What we can offer you:
- paid training
- diverse and supportive working environment – everyone is welcome here, and our differences make us stronger
- for further development and career growth
- culture built on fun, respect, integrity, innovation and transparency
- paid monthly for performing to expectations
A National Police Clearance is required as part of the Stellar recruitment process. You must also be eligible to work in Australia.
We are an award-winning global contact centre business operating from centres based in Australia and the Philippines. We partner with some of Australia's most loved brands, as well as government, healthcare and travel industries.
Applications close: 19th December 2017
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time
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