Job Details - Pampanga - Communication Assistant

Looking to join the Stellar team? Check out all of our available positions below.

Job Details - Pampanga - Communication Assistant

Looking to join the Stellar team? Check out all of our available positions below.

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Pampanga - Communication Assistant

Apply now Job no: 495535
Work type: Full time, Part time
Location: Pampanga
Categories: Contact Centre Operations

Bored with your current job? Tired of being treated like a number? Want a career where you feel valued? How about a career where you make a difference in someone’s life? If this sounds like what you are looking for, then interview with us today!

 

Kick start a fulfilling career with an AWESOME company while enjoying a low-stress environment, competitive starting pay, and full benefits.

 

Low Stress Environment: No Sales | No Customer Interaction | No Escalations
Required: Excellent listening and oral communication skills
Experience not required, we will train you.

 

COMPANY PREVIEW:
Stellar is a globally renowned company offering call center solutions for a wide range of industries.

 

JOB DESCRIPTION:
Stellar Philippines has immediate openings for professional Communication Assistants  to assist people with hearing loss communicate through phone.

 

The Communication Assistant will be listening to phone conversations and vocally repeating each conversation, as it happens, into voice-recognition software. The main focus of this position is to consistently maintain high levels of accuracy at speed.

 

The nature of the job is similar to providing live closed captions, with the exception of adding punctuations.

For better understanding of the job description, FOLLOW THESE LINKS:

 

Manila: https://www.youtube.com/watch?v=UcFh6uFu0R0

Cebu: https://www.youtube.com/watch?v=uOkItTE67Lw

Pampanga: https://youtu.be/5m88Ql0jnGM

How our Captioning Services Work:  https://www.youtube.com/watch?v=7rqgP2MSXKM

 

MINIMUM QUALIFICATION REQUIREMENTS:
• Excellent oral communication with outstanding English grammar and wide vocabulary
• Excellent listening skills
• High work ethic standards
• Able to focus and repeat heard language clearly in order to provide fast and accurate captions
• Able to enunciate words and emphasize word endings
• Able to discern meaning from a variety of North American accents, regional dialects and areas of knowledge
• Ability to self-monitor to meet individual and team quality and attendance goals
• Complete entire training and probationary months without incurring absences
• Abide by strict Confidentiality Agreement
• Able to start immediately
• High School or equivalent
• Proficient in basic computer applications

• Must not be connected with another BPO company

• Must be available to be trained M-F mornings

 

EMPLOYMENT PACKAGE
• Statutory and company benefits (HMO, Group Life Insurance, and paid leaves)
• Probationary employment on Day 1
• Performance Incentive

• Full time: 40 hours a week, 8 hours a day; Part time: 20 hours a week, 4 hours a day.

• FT: 40k basic pay + 5k allowance for Eastwood and Cubao; 30k +5k for Cebu; 25K + 15K for Pampanga

• PT: 20k basic pay + 2.5k allowance for Eastwood and Cubao; 15k +2.5k for Cebu; 12.5K + 7.5K for Pampanga (Schedules: 10PM-2AM & 4AM-10AM)

 

Schedules/Shifts:

It’s for shifting schedule but mostly night shift

 

CONTACTS (RECRUITMENT):

Inquiry about Cebu (for RJPs/RVC, etc.): Please text 09985941292 regarding this.

Inquiry about Cubao (for RJPs and stuff): Please text 09178216411 regarding this.

Inquiry about Support Roles & Openings: Please text 09989608593 regarding this.

Inquiry about Eastwood: Please text 09985941289/09178169561 regarding this.

 

Inquiry about Naga: Please text 09989731386 / 09178243180 regarding this.

Inquiry about Pampanga: Please text 09989608595regarding this.

ADDRESSES:

 

Cebu: Lower Ground Floor, Calyx Centre, W. Geonzon St., Cebu IT Park, Cebu City (near The Walk)

 

Naga: 3F of ANR Business Center, Maharlika Highway, Concepcion, Naga City

 

Eastwood: G/F of MDC100 Bldg., C5 Rd. Cor. Eastwood Ave., Brgy. Bagumbayan, Quezon City (across Citibank)

 

Cubao: G/F of Farmer's Plaza (near Abenson)

 

Pampanga: GF Angeles Business Center, Teresa Avenue, Nepo Mart Complex, Angeles, Pampanga (beside eNtec1)

 

Stellar Philippines

Our vibrant and lively Philippines offices provide offshoring solutions to some of Stellar’s domestic clients. The team have experience providing support across a range of sectors; including travel, finance, retail, manufacturing, government and telecommunication.

We have five contact centres in the Philippines; in Cubao, Eastwood, Naga, Cebu and Pampanga.

In 2014, Stellar was nominated for both the Employer of the Year and People Program of the Year Awards by the People Management Association of the Philippines (PMAP).

Advertised: China Standard Time
Applications close: China Standard Time

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