Job Details - Call Centre Representatives

Looking to join the Stellar team? Check out all of our available positions below.

Job Details - Call Centre Representatives

Looking to join the Stellar team? Check out all of our available positions below.

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Call Centre Representatives

Apply now Job no: 495560
Work type: Full time
Location: West Perth
Categories: Contact Centre Operations

Call Centre Representatives – West Perth

Permanent Full Time Customer Service Role – 38 Hours Per Week

$44,850 pa Salary + Super

Start Dates in April 2020

Imagine working in an environment where the culture is built on Open Book Management principles.

Imagine a workplace that shares its financial information with every employee.

Imagine being celebrated for who you are and rewarded for achieving your goals at work.

About the role:

We are looking for people to join us in our modern contact centre in West Perth who are committed to working as a team by demonstrating a high level attention to detail, taking accountability for their actions and displaying an enthusiastic attendance work ethic. Having great communication skills and a genuine interest in providing a professional service when handling inbound customer calls is also important. 

It is extremely important that you can fully commit to up to 7 weeks of fulltime training if you join our team. This training must be completed in the set timeframe.

To be successful in this role you will have the ability to:

  • demonstrate outstanding communication skills over the phone
  • manage your time effectively whilst multitasking
  • confidently work through a conflict situation to obtain a resolution
  • work to achieving set targets
  • display strong resilience and sound judgment in handling role specific tasks
  • demonstrate Stellar values in all customer interactions
  • possess strong computer and literacy skills

What we can offer you:

  • a diverse and supportive team environment
  • full time employment 
  • growth and development opportunities
  • the potential to receive monthly rewards for achieving targets
  • an environment filled with fun, respect, integrity, innovation and transparency
  • an Annual Awards Night where we celebrate achievements and successes

Stellar is an equal employment opportunity employer and we value diversity and inclusion in the workplace. We encourage applications from people of all ages and genders, people who identify as Aboriginal and Torres Strait Islander and groups who are culturally and linguistically diverse.

You must be an Australian citizen to apply for this role and be prepared to complete a background national security clearance.

About us:

We are an award-winning business process outsourcer, with contact centres in Australia, the Philippines and the USA. We partner with some of the world’s most loved brands, as well as government, healthcare and travel industries.

Advertised: W. Australia Standard Time
Applications close: W. Australia Standard Time

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